Contact

CONTACT US

We're here to help!

If you have questions about our gloves, your order, or anything else, feel free to reach out. We’ll get back to you as soon as possible.

You can also email us here:
dee@katglove.com

 

Frequently Asked Questions

What size KAT Glove should I buy?

To find your perfect fit, check out the sizing guide on any of our product pages, which include size measurements to determine the best size.

How long will it take to receive my order?

Standard Delivery Items for Republic of Ireland

  • Estimated delivery time: 1-2 days
  • Order by 2pm for Next Day Delivery (excludes weekends)
  • No deliveries on weekends

Can I return or exchange my gloves if they don't fit?

Yes, at KAT Glove, we want to make sure you have the perfect gloves for your needs. If your gloves don’t fit as expected, you can return or exchange them within 28 days of delivery.

We accept returns given the following conditions:

  • The gloves must be returned in perfect condition, in original packaging.
  • Unfortunately personalised gloves cannot be returned. It is not possible to remove the personalisation, so we cannot accept these items for return.
  • It is not possible to accept gloves returned when the protective film is removed.

How to return an item

If you need to return your gloves, please email hello@katglove.com quoting your order reference number with the following information:

  • Name
  • Address
  • Glove model
  • Date of Purchase
  • Reason for Return

We will then provide return shipping details.

How do I care for my gloves to make them last longer?

Caring for your KAT Glove is essential to maintain their performance and durability. For a detailed guide, including tips on cleaning, storing, and preparing your gloves for play, visit our Glove Care Guide. This page provides all the information you need to keep your gloves in peak condition, ensuring they last longer and perform their best on the field.